The Patient Experience Starts before They Ever Get to the Practice.

Patient Promoter is a proven results-driven solution designed for healthcare practices to gain a competitive advantage in their local markets.

Measure Patient Experience

Check the blood pressure
of your practice

  • Single question, high-response rate.
  • A simple, practical measure of what your patients think and feel about your practice.
  • Common language to create an environment focused on satisfaction.

Improve Practice Reputation

Use Your Best Patients
to Help Generate New Ones.

  • Automated system designed for medical practices to manage their reputation.
  • Helps preempt negative reviews by asking patients “How could we have done better.”
  • Website plugins for showcasing positive reviews.

Capture Patient Feedback

When you listen to patients,
great things happen.

  • Identify and prioritize voiced needs and wants from the patients.
  • Using real-time reporting, you can empower the entire practice to start thinking about their role in the patient journey.
  • Weave a patient-centric focus into the fabric of your practice.

percent of patients use online reviews as a first step to find a new doctor”

– Software Advice Survey

Case Study: Practice Grows 5-Star Reviews by 1100%

Key Results in a 9-Month Period

  • We grew number of 5-star reviews on Yelp by 1100%. We went from 2 reviews in a 9 month period to generating 24 new 5-star reviews.
  • Opportunity cost of not doing anything would have lowered our Yelp rating from 3-stars to 2.5 stars significantly reducing the number of people who might consider using the practice.

Before Patient Promoter

After Patient Promoter

Patient Promoter is a proven results-driven solution designed for healthcare practices to gain a competitive advantage in their local markets and provide practice intelligence for increased patient satisfaction. We help you sleep at night by taking care of what is most often ignored—measuring patient satisfaction and improving your online reputation.

The Patient Journey Starts before They Ever Get to Your Practice.

Patients are making decisions about your practice through review sites like Yelp, social media sites like Facebook, and basic keyword searches on Google. Your online reputation is too important to leave to chance. We have developed a proprietary system that uses industry leading metrics to measure your patient experience, generate real 5-star reviews on the sites that matter, and provide real-time reporting for aligning your practice around patient satisfaction.

In collaboration with our clients, we have created a proven, results-driven solution, Patient Promoter™, designed to measure the patient experience, improve your reputation through 5-star reviews, and capture and organize feedback so you can improve your practice.