Case Study: Growing 5-Star Reviews by 1100%

Client name has been kept confidential. These are actual results.

To confront the elevated importance of social reviews and to better manage the online reputation of the practice we implemented a revolutionary new system to identify the “promoters” of the practice and funnel them through a process that would influence patients to post a 5-star review to their preferred social platform.

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A Quick Way to Get Great Chinese Food in Alexandra, VA

The last time I was in Alexandria, VA I had decided to opt-out of renting a car and see what would happen if I could Uber everywhere. It was fabulous. The app was easy to use, the drivers were very friendly and over the 4 days it was less expensive than renting a car. One…

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The Marketing Side of Medicine

As a medical provider your first priority is the patient. You’ve invested time and money in your education and have cultivated your practice reputation. When it comes to marketing how much do you really know about getting new patients beyond sending out a postcard or placing an ad in a local magazine? There’s a reason…

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Responding to Patient Reviews about Your Practice

With 88% of consumers saying they trust online reviews it’s difficult not to worry about what your patients are saying about you on reviews sites like Yelp. Your star rating on these review sites are becoming the single indicator on whether or not you get new patients into your practice. When you saw your reviews…

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Lack of Yelp Activity is Hurting Your Practice

You haven’t received a review, good or bad, in a longtime and you feel grateful for the lack of activity on your Yelp page. It could be worse right? You could have had a few negative reviews that effected your star rating. Start worrying. It’s worse. Are You Still Open for Business? Smartphones and social…

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How do I claim my Yelp page?

New patients are the life blood of any medical practice. Whether you’re a dentist or an ob/gyn, you need to pay attention to Yelp. The best first step to taking proactive management of your 5-star reviews is to claim your yelp business page.

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Yelp is #1 Choice for Finding Doctors

According to three independent studies conducted by Software Advice, a software insights resource for business owners, Yelp is the most popular choice for people who use review sites to find a doctor, attorney or home service provider.

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